Lenskart | Online Retailer of Eyeglasses and Sunglasses

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Exchanges

We want you to be happy with our product, and if anything is less than perfect we are happy to exchange your product completely. You can send it back to us up until 14 days post receiving the order. Absolutely no questions asked. Moreover, we offer a one year warranty on your glasses. If they are damaged over the course of your use, we will replace them with a new pair.

How do I exchange them?

It's really Simple. If you want to exchange product, just notify us via Email at customer@lenskart.us, stating your Order No and Reason for Exchange. Also mention in the Email itself the Product URL you want in exchange. We will first collect our Original Shipment from your Location and then deliver you the Glasses of your Choice for FREE

 

How long will the exchange process take?

Exchange orders are typically processed within 10 to 15 working days. 

 

Refunds

If you don't want exchange and simply want us to refund you the Amount that you have paid, simply drop us a mail at customer@lenskart.us. We will collect our Original Glasses from your Location and post that issue you the refund